Windows 10, version 1809, Windows 10 Enterprise LTSC 2019, and Windows Server 2019.Windows 10, version 20H2, Windows 10, version 21H1 and Windows 10, version 21H2.Important Verify that you are using the correct Group Policy for your version of Windows.
For enterprise-managed devices that have installed an affected update and encountered this issue, it can be resolved by installing and configuring a special Group Policy (preferred). Restarting your Windows device might help the resolution apply to your device faster. Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Resolution: This issue is resolved using Known Issue Rollback (KIR). For instructions, see Outlook Search not showing recent emails after Windows update KB5008212. Workaround: To mitigate the issue, you can disable Windows Desktop Search which will cause Outlook to use its built-in search. If the default search in the Outlook app is set to server search, the issue will only affect the advanced search. It might affect POP and IMAP accounts, as well as Microsoft Exchange and Microsoft 365 hosted accounts. This issue is related to emails which have been stored locally in a PST or OST files. 22, 2021.Īfter installing KB5007253 or later updates, recent emails might not appear in search results on Outlook desktop app. 19, 2021, pointing out an issue with Outlook search caused by update KB5007253 (for Windows 10 version 2004 – 21H2) dated Nov. Microsoft has published a new entry Outlook search might not locate recent emails in the Windows 10 status area as of Jan. Windows 10 status entry on Outlook search Microsoft recommended disabling desktop search as a workaround so that Outlook uses its own search. So the Outlook search bug has been bothering people for quite a while. If the default search in the Microsoft Outlook app is set to Server Search, the issue only affects Advanced Search.
This can affect POP and IMAP accounts, as well as accounts hosted on Microsoft Exchange and Microsoft 365. This issue is related to emails stored locally in a PST or OST file. Still need help? Go to Microsoft Community.The support article for update KB5007253 (for Windows 10 Version 2004 – 21H2) dated Novemsays now within the list of known issues:Īfter installing the Novemor later updates, the recently used emails may not appear in the search results in the Microsoft Outlook desktop app. Click Run when you are prompted by your browser.įor more info about command-line switches that are used together with Outlook, go to Command-line switches for Microsoft Office products.It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call. This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. Step 5: Run SaRA Advanced Diagnostics before you contact Support When you're prompted, enter your logon credentials, and then click OK. Then, click Next.Īllow this website to configure server settings? In this message, click to select the Don't ask me about this website again check box, and then click Allow. Specify the user name, the primary SMTP address, and the password. In the Profile Name box, type a name for the new profile. If you're not sure whether the data files are backed up or stored on a server, do not remove the profile.
Removing the profile also removes associated data files. Run the Outlook won't start automated diagnostics to fix the issues. In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.Open Control Panel, and then click Uninstall a program.If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs. If the issue is fixed, click Options on the File menu, and then click Add-Ins.Ĭlick to clear all the check boxes in the list, and then click OK. If you're running Windows 7, click Start, type Run in the Search box, and then click Run.If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R.To do this, use one of the following procedures, as appropriate to your version of Windows: Step 1: Investigate possible issues caused by add-ins To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.
This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365: